I apologize for taking some time off for the holiday. I know this meant that the pressing issue you needed taken care of over the break had to wait a couple of extra days to be addressed. I know that even though you have had over an entire month to take care of this issue you chose to do it the day before Thanksgiving meant that it was definitely my fault that the issue was not actually resolved until my return. I also know that even though I had to wait for the information from you to resolve your issue, the fact that it took me more than a day after my return to work is abominable.
This all resulted from my vacation time, and I am sorry. From now on I will work 24 hours a day, 7 days a week, through all holidays, JUST IN CASE you decide that THAT is the time you want to resolve your dilemmas.